I’ve made payment, but I’ve yet to receive a confirmation email. Who should I contact?
If you have any issues with your GetGo voucher purchases, ...
Can I purchase these vouchers as gifts?
The GetGo voucher packs are not tied to your account ...
If I’m unable to fully maximise the voucher, can I get a refund on the balance?
No refunds shall be given if the value of the ...
Can I extend the validity of the promo code if it expires?
Unfortunately, the validity of your promo code cannot be altered ...
What happens after checkout and payment?
Upon a successful completion of your payment, a confirmation email ...
I made a mistake with my order. Can I change my order details?
Once purchased, vouchers are non-refundable and non-exchangeable. Please ensure your ...
How do I pay for the GetGo voucher?
Simply select your preferred voucher, add it to your cart, ...
The promo code I received is invalid, what should I do?
These are the most likely reasons: Promo code has expired ...
What is the validity period of the GetGo voucher?
The GetGo Voucher Packs are available till the end of ...
What are GetGo vouchers?
GetGo vouchers work very much like cash, where you prepay ...